Unlocking Your Profit Potential: The Strategic Necessity of Financial Decision Experts
- Anne Brinson
- Apr 9, 2024
- 2 min read
Companies often focus on the impact of large decisions. However, while they may be important, their impact on the broader picture is often much less significant than the cumulative effect of those daily operational decisions being made with much less financial rigor. Furthermore, as businesses evolve and become more complex, so do their operational decisions, making it harder to properly surmise their financial implications. Subsequently, the impact of these decisions tends to be underestimated and costly. The bright side is financial decision experts can help.
According to a 2018 Gartner study poor operational decisions cost organizations upwards of 3% in profits.

The Traditional Finance Business Partner (FBP) Model
Traditionally, the bridge between finance and operations has been FPBs. They provide valuable business acumen, acting as trusted advisors to stakeholders. However, while well-versed in general business matters FBPs lack the specialized expertise needed to navigate intricate decisions effectively [1].
Enter the Decision Expert Model
Forward-thinking CFOs are embracing a new approach—the decision expert model.
Gartner research shows the decision expert model is 2.5 times more effective than the business generalist model at driving financially sound operational decisions. It also thrives no matter how strong or weak the underlying relationship is between finance and the business.
Here’s how it works:
Specialization: Decision experts immerse themselves in specific operational domains [2]. Whether it’s supply chain optimization, capital budgeting, or pricing strategies, they delve deep. Their laser focus ensures nuanced insights.
Independence: Unlike traditional FBPs, decision experts remain impartial. Their allegiance lies with the decision itself, not individual stakeholders. This independence fosters objective analysis and better outcomes.
Accountability: Decision experts don’t merely advise; they own the outcome. Their expertise translates into tangible results. When the stakes are high, accountability matters.
Implementing the Decision Expert Approach
The good news? Transitioning to this model doesn’t require a seismic organizational overhaul. Consider these pragmatic steps:
Role Redefinition: Clearly define the FBP role. Shift expectations from broad business acumen to specialized decision expertise. Decision experts are not just financial interpreters; they’re strategic partners.
Training and Upskilling: Invest in decision-specific training. Equip FBPs with the financial acumen needed to guide complex choices. Decision modeling, risk assessment, and scenario analysis become their toolkit.
Metrics and Measurement: Establish key performance indicators (KPIs) for decision outcomes. Hold decision experts accountable for tangible improvements. After all, what gets measured gets managed.
Why Your Bottom Line Demands Decision Experts
Profit Protection: Decision experts safeguard profits by ensuring smarter choices. Their specialized knowledge prevents costly missteps.
Strategic Agility: In a rapidly evolving business landscape, agility is non-negotiable. Decision experts adapt swiftly, aligning financial goals with operational realities.
Risk Mitigation: Operational decisions carry inherent risks. Decision experts quantify and mitigate these risks, safeguarding your organization’s financial health.
Conclusion: Elevate Decision-Making to Strategic Heights
As organizations navigate the intricate web of operational decisions, the shift towards decision expertise emerges as a critical factor in optimizing profitability and long-term success. By embracing a proactive, specialized approach to decision-making, businesses can reduce the staggering costs associated with suboptimal operational choices.
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